I'm finding a great improvement hubby still easing in to it, the smell was a surprise, but doesn't last long.
Customer service was excellent as we had a small issue with delivery company...

Fantastic product great quality and supreme comfort. I bought one a few months ago which is so good I decided to buy another. Sadly it still hasnt arrived due to the fitted sheet being out of stock. I hope that it comes soon as it transforms the hours we all spend in bed...

This is our second Hypnia mattress. Bought the first one after seeing the same in a friend's house. Years later when we finally needed to replace it, I was pleased to find Hypnia is still up and running. We again purchased the Supreme Hybrid and I'm sure we would do the same when we need to replace that one. Great service from the delivery company they are working with too.

Love the support and the comfort of the mattress and how deep it is

Considering I'm still waiting for the mattress to arrive, I'm not very impressed with your company, service, delivery etc ,so until I get a delivery from you your service etc is NOT GOOD ..

Looks good and feels good

I’ve not received the mattress yet!

I have to commend them on the design, it is superb for my back. This is until I need to lift the corner to put the fitted sheet under it. It is incredibly heavy and I can't do it alone. It is also very deep and my feet don't touch the floor when sitting on the side (I am 5'3"). Definite pro's and con's surrounding this bed, but overall, I am happy I bought it and I am sure the con's will fade as I get used to it.

After 14 days I’m still contacting customer service daily to work out when/if I’m getting my mattress.

The mattress is great, have never slept better, 5 stars.

The delivery however was appalling, my order was 10 days overdue. What I will say is Johnathan at Hypnia was very helpful in resolving the matter and did offer compensation in the form of some mattress covers.